AI receptionist · answering day and night
Every call answered. Even when you can’t.
An AI receptionist that answers in your business’s name, quotes your own prices, and sends every enquiry straight to you.
Incoming call · 21:47
Answered · 00:41
07700 900318
ReceptionistHello, you’re through to Demo Motors. I’m the AI receptionist and this call is recorded. How can I help?
CallerHi, how much is an MOT?
ReceptionistAn MOT is £54.85. Would you like me to take your details so the team can call you back to book you in?
CallerYes please. It’s a Ford Focus, reg E-X-2-4 M-P-L.
Let me read that back: E for echo, X for x-ray, 2, 4, M for mike, P for papa, L for lima. Is that right?
If you rang our demo
You’ve heard the demo. Here’s the full version.
The demo you rang only knew what was on your website, so all it could do was take a message. Set up properly with your prices, your services and your hours, it does everything below.
The demo
- Knew what your website says
- Took a message
Set up for you
- Quotes your own fixed prices, word for word
- Takes the details your trade needs and reads them back
- Says what you want it to say out of hours
- Emails you every enquiry, with a reference
- Lists every caller on your own page, including those who hung up
A call, start to finish
One call, from the first ring to the ring back.
Worked example · a garageDemo Motors is a fictional garage. The call, the details and the screens are illustrations of what the receptionist does.
01
The call
It answers straight away, in the business’s name. It tells the caller it’s an AI and that the call is recorded, then gets on with helping.
02
The details
It takes the caller’s name, callback number, the job and how urgent it is. For a garage that means the car and its registration, read back letter by letter so it’s right.
03
The email
The enquiry lands in the owner’s inbox the moment it’s captured, with a reference number. Nothing sits in a voicemail box.
04
The page
The owner’s page shows who’s waiting for a call back and who rang off without leaving details. They ring back to book, then tap “Mark as called back”.
Who it’s for
Built for businesses that can’t always get to the phone.
Garages, plumbers, electricians, heating engineers and other trades.
Example: a garage
Caller asks
“How much is an MOT?”
It says, from the price list
“An MOT is £54.85.”
It takes
- Name
- Callback number
- Registration UKEX24 MPL
- Make and model
- The job
- How urgent
Example: a plumber
Caller asks
“How much to come and look at a leak?”
It says, from the price list
“It’s fifty pounds to come out and take a look. The work itself is quoted separately.”
A call-out charge, said as a call-out charge.
It takes
- Name
- Callback number
- Address
- Postcode LS6 2QT read back
- The job
- How urgent
Your trade
Caller asks
“How much is …?”
It says
Your fixed price, exactly as you set it.
No fixed price for it? It takes the details for a call back.
It takes
- Name
- Callback number
- The job
- How urgent
- Whatever your trade needs
What it does
Everything it does, and all of it live today.
Prices come from your price list, never from the AI.
If a price isn’t on your list, it isn’t said.
Example: a plumber’s £50 call-out charge
Never said: “Plumbing is £50.”
Said instead: “Fifty pounds to come out and take a look. The work itself is quoted separately.”
Answers every call
Instantly, in your business’s name, day or night. No hold music, no voicemail.
Quotes your fixed prices
Exactly as you set them. It never guesses and never estimates. Anything without a fixed price, it takes the details for a callback.
Takes the details that matter to your trade
Name, callback number and the job, plus what your trade needs.
- For a garage: the registration, make and model.
- For a plumber: the address and postcode.
Reads the important details back
Registrations, postcodes and numbers are read back character by character, so the details you receive are the ones the caller meant.
Handles out-of-hours calls your way
You decide what it says after hours, whether that’s an emergency line, a callback promise or your opening times.
Emails you every enquiry, instantly
Each enquiry arrives the moment it’s captured, with a reference number.
Flags unhappy customers
A complaint or an upset caller is marked urgent, so you can ring them personally.
Shows you who hung up
Callers who rang and left no details are still listed with their number. With voicemail, you would never have known they called.
Your calls on one page
A simple page you open on your phone: who’s waiting for a call back, who rang off, one tap to mark a caller as called back. Plus a weekly summary by email.
Shows what callers ask for
See which services people actually ring about, so you know where the demand is.
What it doesn’t do (yet)
Worth knowing before you ask.
It does a few things well. Here’s what it leaves to you.
It doesn’t book into your diary.
It takes the details and you call back.
It never quotes a price you haven’t set.
No estimates, and no ranges.
It doesn’t take payments.
It never asks for or takes card details.
How it works
Three steps, then it’s answering.
1
We set it up with you.
Your prices, services, opening hours and what to say out of hours.
2
You divert your line to it
whenever you can’t answer: when you’re busy, after hours, or all the time.
3
Every enquiry reaches you by email,
and all of them are on your page.
Built to be trusted
- Your customers’ details are stored in a database in the EU (Ireland), and email is sent from the EU.
- Recordings are deleted after 7 days.
- Every caller is told it’s an AI and that the call is recorded.
Pricing
Every feature on every plan. Only the minutes change.
Essentials
For when you're busy or closed
£99/ month
300 minutes (about 100 calls)
Every feature included
Most popular
Standard
For most businesses
£149/ month
600 minutes (about 200 calls)
Every feature included
Busy
For a busy phone, or answering every call
£249/ month
1,200 minutes
Every feature included
- Extra minutes are 20p each.
- Setup is £195 one-off, waived for our first 10 clients.
- Monthly rolling, no long contract. Cancel with a month’s notice.
Get it for your business
Want it answering your phone?
Email Dean and we’ll set it up with your prices, services and hours. Or book a 15-minute call to talk it through first.